New Patients at Access Dental Services
As a family practice, we warmly welcome new patients of all ages to our clinic. Here, we excel in providing exceptional general dentistry and special interest dentistry. We provide our patients with compassionate and professional care they can trust. With our multidisciplinary team, we can work together to achieve the best outcome for all your oral health needs.
Our Commitment to You
Every member of our team endeavours to stick to our schedule,
minimising any possible waiting times. When you arrive, you’ll be seen promptly. We have a dedicated Oral Health Hygienist team who take care of the prevention and maintenance side of the practice.
What Do I Need to Bring?
At your first appointment, you may bring your completed new patient medical history form. Alternatively, if you would like to fill the form out at the first appointment please arrive 10 minutes early to your appointment.
We also advise you to bring your current in date private health insurance card to your appointment as we can process your payment with your health insurer. Please be advised that we expect your invoice to be settled after your appointment.
What to Expect — Checkup and Cleans
If you’re seeing us for the first time to get a checkup and clean, we’ll perform the following:
- A comprehensive examination
- Tooth scaling
- Tooth polishing
- Fluoride treatment
- Diagnostic X-rays
- Intraoral photography
- OPG X-ray
Your dentist will discuss their findings with you, and if necessary, plan out future treatment. We can calculate all out-of-pocket costs for you before embarking on any treatment.
For adult patients, please allow 60 minutes for a full comprehensive appointment. Appointments for children under the age of 12 take 30 minutes. Please note that a parent or guardian must be present if a patient is under 18 years old.
If you have a complex medical history or require extensive treatment planning we may defer the clean to your next appointment.
Emergency Visits
If your initial appointment is due to a dental emergency, we will perform a full examination. Then, after determining the problem, we’ll take a step-by-step approach to solving it. Our holistic approach means we consider the big picture of your whole body health, not simply finding a quick, temporary fix.
